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ARGOS CATALOGUE ARGOS STORE CARD ADDITIONS DIRECT ARGOS SERVICES ARGOS SPARES
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CLICK HERE FOR THE LATEST SPECIAL OFFERS FROM THE ARGOS SUPERSTORE The Argos catalogue is packed with great gift ideas at great prices. Argos invests heavily on advertising their products in the UK national press and online because there are so many bargains in their catalogue. The buying power of Argos means they can pass these savings onto us- the customers! Check out the latest price drops and clearance items from the new Argos superstore below.
A QUICK TIP- IF YOU WANT YOUR ARGOS GOODS DELIVERED AND YOU DON'T WANT TO STAY IN ALL DAY WAITING, THEN DO WHAT I DO, GET THEM DELIVERED TO YOUR WORKPLACE
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We have all seen the fancy adverts from Argos on TV and the daily advertisements in the UK national press, but what is the customer service like? There is no denying that the range and price of their products is very good- they would not be so successful if they weren't up to standard. I have bought numerous items from the Argos superstore in the past and from my own personal experience I have never had any trouble with the products and the customer service. Whilst the concept of shopping that Argos follows should be very straightforward, i.e., (bring out a catalogue of products and then ship them to your door) the problems start to begin when you have so many products and a large demand for them. The logistics that Argos face are massive- so much stock and so much transportation, not a day goes by when I don't see an Argos van or truck on the UK roads. I wonder just how many orders are placed with Argos, online and at their superstores each and every day- thousands. Your order is just one tiny cog in the wheel and it is inevitable that errors and mistakes will happen. Argos have an advantage over most of the other catalogue retailers in that they have a high street presence, you can physically go to their stores and do your shopping there. The advent of the internet has given Argos a huge boost, there is no fun in going to the local Argos superstore at xmas. I am sure you have all been there as well! Trying to find a space to look in the catalogue, then trying to find a pen that works! After that you end up waiting ages to place your order, and then have to wait some more until you finally receive it. This of course is if the item you want is in stock. Now this may sound a bit critical but it is the truth. This is why the internet has helped not only Argos but all of us lot as well. Shopping online has grown and grown each and every year. The very first item purchased online by secure encryption was a cd! HALF of the UK's adult population shopped online for xmas 2005 and between April 2000 and December 2005, Uk online shopping has grown 2,600%! In 2005 UK consumers spent £19.2 billion, 32% more than in 2004 and the 2006 forecast predicts that UK shoppers will spend £26 billion, with over 25 million of us shopping online! This proves beyond doubt that more and more of us do not want to trudge around city centres at xmas only to find that the items we want are not in stock, whilst waiting in long queues and getting "shopping rage"! Argos.( who were owned by GUS plc), have also profited from this sales boom. Their profits in 2004 were £827 million, and in 2005 they had grown to £910 million as a group. Since 2006 the Argos business has changed .Argos superstore plan to open a further 150 stores in the UK by 2009, most of them in retail parks, out of town- so you don't have to pay for parking. Incidentally, 9% of all transactions were by the Argos store card. Please be aware that a recent report from Which? stated that the Argos Easy Shop store card is a complete rip off. If you used this card to buy a £300 iPod it could actually cost you £405. It must be said that this card is not produced by Argos or promoted by them, if you bought the same iPod using the Argos store card and paid the amount due in less than 9 months there would be no interest charges. However if you do not pay the amount back in the specified time, the APR on the Argos store card is a hefty 25.9%. What does this mean? Easy- do not use the Argos Easy Shop store card! and if you need to use an Argos store card then pay it back before you get hammered by the interest!! If Argos is selling 9% of all items they sell on this store card can you imagine the extra revenue they are making ? Perhaps this is why their profits are £910 million. After looking at many reviews about the Argos superstore online, it appears that there is a wide variety, ranging from excellent to very poor( I will never do my shopping at Argos again!!) I think this kind of feedback is standard for a large company because you lose the personal touch that you get with a small company who only deal with a small amount of customers. Yet this is the major point in buying anything from anyone- if you are happy with the product and the customer service then you will go back and use them again. "The customer is always right" well not all the time, but most of the time! This customer service leads to people telling others, either by word of mouth, or on an internet forum, all about their experience in dealing with Argos or any other company, as I have seen, some good, some bad. Think about this though, as Argos superstore continues to expand and open more stores with more products at lower prices, surely this competitive pricing policy will put smaller businesses out of business? This is the "Tesco Effect" whereby the large company eats up all small business because no one can compete with their bulk buying power. The same thing is happening with Argos as they put more and more small firms away. What happens next is that even if you have a bad experience with Argos you will be stuck because there will be nowhere else left to buy your items! You will have little choice but to buy from them, so maybe Argos will not care so much about a little bit of bad publicity from a few people( quite a few actually if you read some of the reviews!) Another problem with Argos superstore UK are the delivery times. Many people seem to be unhappy with the time they have to wait for the goods and then taking a day off work to sit in and wait all day for the good to arrive, I can think of nothing worse than doing this, what a waste of a day! Unfortunately, this problem will not go away, as our roads get ever more busy, delays are inevitable, and we pay the price. Even if you go shopping at your local Argos store and order a large item it will still have to be delivered, so you can't escape! The Argos UK online catalogue and their superstores do offer a huge range of stuff at competitive prices and I reckon that you will be unfortunate if you have any problems when shopping with them, or any other online store. It can be very frustrating when problems do arise, so my advice is to go on the internet forums and voice your anger, it may not solve the problem, but it will make you feel better!!
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ARGOS SUPERSTORE PRICE DROPS Pure Tempus DAB clock radio £79 Wharfdale DVD RHD recorder(80gb) £149 Sony Bravia 50 inch rear projection digital TV £999 Apple iPOD classic 80GB £159 Wharfdale 32 inch LCD TV £699 Sony PSP (1GB memory card) £199 Dyson DC08 vacuum cleaner £174 Bosch hedge trimmer £29
ARGOS ONLINE CATALOGUE CLEARANCE ITEMS Sony CD Radio with MP3 Playback £39 Hitachi portable 2x7in twin screen DVD player £124 Hitachi 32 inch widescreen LCD TV £699 JVC 32 inch widescreen LCD TV £799 Bush VCR and DVD Recorder combi £199 Venturer portable DVD player 6.2 inch LCD £39 The banners on this page are official Argos adverts and will take you straight to the Argos online UK homepage. You will find all the top branded electrical names at Argos including :- Apple, Duracell, Goodmans, Hitachi, JVC, Kenwood, Maxell, Panasonic, Phillips, Samsung, Sharp, Sony, Technics, Thomson, Venturer, Warfedale and many more at the lowest prices guaranteed. With over 500 products always on special offer you can choose from batteries, CD players, radios, DVDplayers, DAB digital radios, digital TV and freeview, headphones, home audio, in car entertainment, MP3 and MP4 players, plasma TV, LCD TV and many more at Argos. And remember, Argos only charge £4.95 for delivery, no matter how many items you order. |
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Argos